TCS are committed to providing the best customer support experience so that your request is managed professionally and more importantly quickly to achieve the result you want.
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Our Service Management Centre is based on ITIL V3 principles and is manned by ITIL trained staff. |
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We will be audited to ISO 20000-1:2005 (ICT Service Management) in 2011 which underlines our commitment to Quality and ensuring you get the same high level of ICT support you need, every time you need it. |

"TCS have proved to be an extremely competent and knowledgeable service provider. Their dedication, attention to detail and commitment to getting the job done has provided us with a strong and stable computing platform which is ably supported and underpinned by frequent on-site visits."
-- Donal Cox, IT Officer,
Fermanagh District Council
To obtain details on how TCS can support your company, please contact a Customer Representative on (028) 9050 8040 (Option 3) or if you are already a customer of TCS and have your access details handy, just login to the TCS' service management system and insert your support query or view closed and outstanding requests.